Jili99's Privacy Policy

Jili99 (https://jili99.vin) is one of Bangladesh's most popular online gaming and Sports Betting platforms. We believe your personal data belongs to you, and protecting it is our responsibility. This Privacy Policy This ("Policy") explains how jili99 collects, stores, uses, and shares your information.

This policy applies to all jili99 services — including the website, mobile app, Live Casino, slots, Sports Betting, and any related services. By using our platform, you are considered to have accepted this Privacy Policy.

We strive to follow international data protection standards — particularly GDPR principles — to ensure your information is handled with the highest level of security.

Jili99 collects your information in several ways. Below is a detailed breakdown of what data we collect and why.

We collect information directly from you, through automated technologies, and occasionally from third-party verification services. We never collect more than what is needed.

Jili99 uses the data it collects only for legitimate and specific purposes. We never use your information for unnecessary reasons.

• Account Management: Your data is used to manage registration, login, profile updates, and account security.
• Payment Processing: Your information is securely shared with payment providers for deposits and withdrawals.
• Identity Verification: Your data is used to complete the KYC process in compliance with legal requirements.
• Fraud Prevention: Data is analyzed to detect suspicious activity and prevent multiple account creation.
• Customer Service: Your data is used to resolve issues and answer your questions.
• Promotional Communications: Offers and updates are sent only with your consent.
• Responsible Gaming: Unusual gaming behavior is detected and timely assistance is provided.
• Legal Compliance: Data is retained to meet regulatory requirements.

Jili99 does not sell your personal data to third parties. However, limited sharing may be necessary in certain specific circumstances:

• Payment Provider: Necessary information is shared for processing transactions related to Mobile Banking, Nagad, Rocket, or USDT.
• Game Providers: Providers such as JILI, PG Soft, and Evolution Gaming may receive limited data necessary to operate their games.
• KYC Service Providers: Licensed third parties may be used to carry out identity verification.
• Legal Authorities: We may be required to share data in response to a court order or a lawful request from law enforcement.
• AML Compliance: Information may be shared with relevant authorities under anti-money laundering laws.

Outside of the cases mentioned above, your information is never shared with any third party. All third parties are required to agree to comply with jili99's privacy standards.

Jili99 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your language preference, theme settings, and other personalized configurations.
• Analytics Cookies: Helps identify which parts of the site are used most, supporting ongoing service improvement.
• Security Cookies: Used to detect fraudulent login attempts and device fingerprinting.

You can disable cookies from your browser settings, but some features may not work correctly. Disabling essential cookies will prevent you from logging in.

Jili99 uses industry-standard technology and practices to protect your data. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
• Data Encryption: Stored sensitive data is kept in encrypted form.
• Firewall & DDoS Protection: Industry-standard firewalls and cyber attack prevention systems remain active at all times.
• Regular Security Audits: Regular penetration testing and security assessments are conducted by independent third-party experts.
• Staff Training: All staff receive regular training on privacy and data security.
• Data Breach Protocol: In the event of a data breach, affected users will be notified within 72 hours.

As a jili99 user, you have several important rights over your own data. We actively uphold these rights.

To exercise these rights, please contact our support team. We typically respond within 30 business days.

Jili99 does not retain your data indefinitely. Specific retention periods are defined for each type of information.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: A minimum of 5–7 years, as required by financial regulations.
• KYC Documents: Up to 5 years after account closure, as required by law.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Communication History: Support tickets and chat logs for up to 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the designated retention period ends, data is securely deleted or anonymized. Where legal obligations apply, certain data may be retained for a longer period.

Jili99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

• Age verification is carried out at registration, and no one under the age of 18 is permitted to open an account.
• If any minor's data enters our system, it will be deleted immediately.
• If a parent or guardian discovers that their minor child has been using jili99, please contact our support team immediately.

Jili99 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or security improvements.

• If significant changes are made, we will notify registered users via email or SMS.
• The date of each update will be noted at the top of the page.
• If you continue using the platform after any changes take effect, you will be considered to have accepted the updated policy.
• We will endeavor to give users at least 30 days' notice before any major changes.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our Data Privacy Team will treat your matter with the utmost care.

• Live Chat: Available directly within the platform, 24/7.
• Email: [email protected]
• Support Email: [email protected]
• Response time: typically within 1–3 business days.